Start Your Journey Today
Contact us today to begin a conversation about support that honours who you are.
When behaviours are creating challenges, causing distress, or impacting safety, you deserve support that truly understands what's happening beneath the surface. At Horizon Counselling, we provide positive behaviour support that honours dignity, celebrates strengths, and focuses on what really matters - quality of life and meaningful connection.
Based in Springfield Lakes and serving families across Ipswich and surrounding areas, we work collaboratively with you to understand the 'why' behind behaviours, then develop practical, respectful strategies that create lasting change. This isn't about compliance or control - it's about understanding, support, and empowerment.
Positive behaviour support is an evidence-based framework designed to support people when behaviours pose risks or create significant challenges. Rather than simply managing behaviours, PBS seeks to understand what's driving them - the unmet needs, communication barriers, environmental factors, or skills gaps that might be contributing.
We start with a thorough functional behaviour assessment to understand the context, triggers, and purpose of the behaviour. This isn't about labelling - it's about genuinely understanding what's happening for the person.
Working together with you, your family, and your support network, we develop a behaviour support plan that's tailored to your real life. Every strategy is person-centred, practical, and designed to be implemented consistently across all environments.
PBS focuses on teaching new skills - communication, emotional regulation, coping strategies - that reduce the need for behaviours of concern. We build capacity rather than just responding to crisis.
Sometimes the environment needs adjusting, not the person. We look at what modifications might reduce stress, increase success, and support wellbeing.
Behaviour support isn't a one-and-done process. We regularly review progress, refine strategies, and adjust the plan as needs change and skills develop.
Genuine care and empathy guide every interaction. You're a person with unique strengths, not a case number.
We celebrate neurodiversity and strengths-based practice. No deficit models. Different isn't less. It's extraordinary.
10 years in disability sector. Qualified. Experienced. Evidence-based practice delivered with heart.
You're the expert on your own life. We create strategies together that fit your real world and honour your strengths.
We'll start with a conversation - no pressure, no obligation. This is your chance to share what's happening, ask questions, and see if we're the right fit. We'll discuss your goals, current challenges, and how PBS might help.
If we move forward together, we'll conduct a comprehensive assessment. This involves observing, gathering information from everyone involved, and really understanding the context and function of the behaviours. We take our time to get this right - because understanding is the foundation of everything that follows.
Working closely with you and your support network, we'll develop a behaviour support plan tailored to your unique situation. Every strategy will be practical, achievable, and respectful. We'll explain the 'why' behind each recommendation so it makes sense to everyone involved.
We don't just hand over a plan and disappear. We'll support implementation, train your team or family members, and be available for guidance as you put strategies into practice. This is where the real work happens, and we're here for it.
Behaviour support is an ongoing journey. We'll schedule regular reviews to monitor progress, celebrate wins, troubleshoot challenges, and adjust strategies as needed. Your plan evolves as you grow and develop new skills.
Positive behaviour support is typically funded under the Capacity Building - Improved Relationships category of your NDIS plan. Some participants may also have Specialist Behaviour Support funding. We accept self-managed, plan-managed, and NDIA-managed funding. Not sure if you have funding? We can help you understand your plan and navigate the process.
Whether you're navigating autism-related behaviours, complex support needs, or situations where current approaches aren't working - we're here to help. Based in Springfield Lakes and serving Ipswich, Logan, and surrounding communities, we're ready to work alongside you.
Get In TouchReach out via phone, email, or our quick contact form. It’s just a conversation to see what feels right for you. We know reaching out can feel daunting, so we've made it as welcoming as possible.
We'll have an honest conversation about your goals, challenges, and what meaningful support looks like for you. This is your chance to ask questions and see if we're the right fit.
We'll develop a tailored support plan designed around your unique strengths and needs. Everything is collaborative, you're involved every step, and we work at a pace that suits you.
Contact us today to begin a conversation about support that honours who you are.